Overdue patients are not gone. They are waiting to be asked.
A third of your active patients are past due for hygiene. The treatment plan you presented in March is unscheduled. The year-end benefits are about to expire unused. None of these people chose another dentist. They chose nothing.
Three groups, all of them already yours.
Overdue hygiene
Six months became eighteen. A paced, friendly series brings most of them back without a discount.
Unscheduled treatment
Presented, accepted, never booked. A reminder of what was planned and why, with a time.
Expiring benefits
Use-it-or-lose-it season, every fall. The one message with a real deadline.
When: Year round for hygiene recalls, with a push in October and November for benefits, and January for new-year plans.
In your name, about their job, with one easy question.
This is the opener our dental playbook starts from, and the follow-up two days later. Yours gets your name, your crew, and your words.
Keeps clinical details out of the text, always.
Offers hygiene and treatment times, and books them.
Knows what was planned, not what was found.
Sends insurance and cost questions to the front desk with the thread.
Maple Street Dental
Hi Linda, it's Tess at Maple Street Dental. We haven't seen you in a while and wanted to say we'd love to have you back, no matter how long it's been. Want me to find you a time?
2 days later
Hi Linda, Tess at Maple Street Dental again. If your plan resets in January, now is a good time to use this year's benefits. Want me to look at times?
Example messages. The names are made up.
What a dental list is usually worth.
Illustrative starting numbers, the same ones our calculator uses for dental. Swap in yours and it recalculates.
Your dental list is still warm. Let's find out how warm.
Fifteen minutes. Bring a rough count of your list and your average job, and we'll show you what it could be worth and how we'd run it.
No pressure. No obligation.