Rekindle my listEvery system you touched is due again. Most of them forgot.
The tune-up you did two summers ago was supposed to be the first of many. The replacement quote from last July is still sitting there while the unit limps through another season. The list knows all of this. Nobody is working it.
Three groups, all of them already yours.
Tune-ups that lapsed
Customers who had one visit and never joined a plan. Due now, not angry, just forgotten.
Replacement quotes that stalled
Aging units you already measured. The monthly-payment version of the number often lands.
Emergency calls from last season
The repair that fixed it for now. The replacement conversation is overdue.
When: The shoulder weeks before the first cold snap and the first heat wave, when you have slots and they have a reason.
In your name, about their job, with one easy question.
This is the opener our hvac playbook starts from, and the follow-up two days later. Yours gets your name, your crew, and your words.
Knows the system, the last visit, and the season, and says so.
Offers real tune-up times and books straight onto your calendar.
Handles "how much" with a path to a person, never a made-up number.
Puts a no-heat call through to your phone live.
Ridgeline Heating & Air
Hi Linda, it's Mike with Ridgeline Heating & Air. We took care of your heating or cooling a while back. How's your system running these days? If you'd like, we can get a tune-up on the schedule.
2 days later
Quick follow-up from Ridgeline Heating & Air. A tune-up before the busy season keeps small problems small. Want me to find you a time this week?
Example messages. The names are made up.
What a hvac list is usually worth.
Illustrative starting numbers, the same ones our calculator uses for hvac. Swap in yours and it recalculates.
Guides for hvac.
The HVAC Reactivation Calendar: When to Reach Past Customers, and What to Say
HVAC demand follows the weather, and so should your outreach to past customers. A month-by-month calendar, with sample messages for tune-ups, lapsed plans, and replacement quotes that stalled.
7 min read
HVAC Maintenance Plan Win-Back: Bringing Back Lapsed Members
Lapsed maintenance members already chose you once, and their equipment is a year older. Here is when to reach out, what to say, who to contact first, and what to offer besides a discount.
6 min read
Heating Season Is Coming: How HVAC Companies Can Reach Past Customers Before the First Cold Snap
The weeks before the first cold night are the best time of year to reconnect with past HVAC customers. Who to reach, when to send, what to say, and how to keep the cold-snap surge from swamping your schedule.
6 min read
Your hvac list is still warm. Let's find out how warm.
Fifteen minutes. Bring a rough count of your list and your average job, and we'll show you what it could be worth and how we'd run it.
No pressure. No obligation.